How to measure the quality of services and at the same time become eco-friendly business?
22 March 2022
Supporting our clients on the way to increasing the efficiency of energy usage with Data and AI, we ourselves are interested in sustainable lifestyle and business practices.
We’re happy to announce that we manage to do both thanks to our recent partnership with One Tree Planted – a global nonprofit organization dedicated to global reforestation. They raise awareness about the effects of global warming and plant trees all over the world ( 43+ countries on 6 continents) to restore nature and biodiversity.
At Elitmind, our goal is to provide excellent service to our customers, focusing on:
- Reliability: the ability to perform the promised service dependably and accurately.
- Assurance: our expertise, excellent knowledge, and courtesy of Elitmind employees and their ability to convey trust and confidence.
- Responsiveness: willingness to always be there for our customers and provide prompt service.
- Empathy: the caring, individualized attention Elitmind provides its customers
By all means, we strive to create the best service for our customers. And from now on, we want to combine this vision with the opportunity to drive a positive change to the natural environment.
Starting today, we will be planting one tree for every NPS completed by Elitmind customers.
Regardless of whether it’s positive, neutral, or negative – every opinion is crucial to us and it helps us better understand customer expectations, perceptions of specific services, and areas of needed quality improvements.
Why did we choose One Tree Planted?
The answer is simple. Because they are the trusted partner and share similar values! This is a recognizable and internationally proven organization that supports our planet’s ecosystem and decreases carbon footprint.
They’ve been dedicated to making it easier for partners, such as Elitmind and our customers, to give back to the environment, create a healthier climate, protect biodiversity, and help reforestation efforts. To date, One Tree Planted activists have planted over 40 million trees. Moreover, the organization is supported by the United Nations.
We want to be part of this global movement and contribute.
FAQ
Can I plant more than one tree?
Of course! NPS surveys are sent quarterly. This means that you can plant up to 4 trees per year.
Can I pick the location?
You can choose the continent and country, where you’d like to have your tree planted. All you need to do is let us know in a comment of the NPS or the e-mail response, and we will transfer the funds to plant a tree in the country of your choice.
Otherwise, One Tree Planted will choose countries where trees are most needed. Here’s the list of available countries: Where We Plant
For our Polish clients, we also offer the option to plant trees in Poland through cooperation with Posadzimy.pl.
Is there anything else that I need to do to plant a tree?
No! The whole process is very simple: at the end of each quarter, we collect the received NPS and plant trees on your behalf.
Want to learn more about One Tree Planted?
Click here!
With your support, we aid in environmental conservation and restoration across the globe! Your opinion really matters!