Customer analysis is a 360-degree view at its purchasing activity and preferences.
Learn how to take care of your existing customers using data analysis. Discover how to effectively reach your new customers with your offer and, consequently, build your competitive advantage.
Check customer satisfaction.
We use state-of-the-art text mining techniques to check customer satisfaction:
We believe that analysis in this direction is like the best guide, who tells us whether we really listen to the needs of our customers. As part of comprehensive work on customer satisfaction research, we analyze:
Profile your clients.
Thanks to the creation of detailed characteristics, we help our clients to increase the activity effectiveness, save time and marketing costs. Find out more about your customers and create ads that will appeal to their tastes.
Check which products will interest the customer.
Intelligent product recommendation systems that we build for our clients have a direct impact on sales growth. We create models, through machine learning, that predict which products could interest the customer considering his previous purchase preferences.
Retain the customer effectively.
Getting new customers is definitely more expensive than retaining previously acquired ones. It’s easier to act when we precisely know the client’s wallet and may respond to their needs. Based on our knowledge and experience, we know how to effectively maintain customer interest.
We offer comprehensive solutions in this area:
Managed Services Manager